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Our Company

Freight Made Easy. Solutions Made Strong.

Global Freight Solution is an Indonesian freight forwarding company — moving import, export, and local project cargo across borders with precision, reliability, and care.

Jakarta — Surabaya
Our Story

From Indonesia to Every Port That Matters

GFS started with a simple belief: logistics should be straightforward. No jargon, no surprises — just cargo moving safely from origin to destination.

We are dedicated to the international transportation of import and export cargo, as well as local logistics services and projects. Our extensive network of agents worldwide enables us to offer service under the highest international standards — meeting the demands of our customers on every shipment.

From full-container loads to breakbulk, heavy lift, and time-critical deliveries across land, sea, and air, our teams in Jakarta and Surabaya coordinate every stage: routing, handling, documents, and delivery — with proactive updates until your cargo arrives.

Our Commitment

Three Promises. Every Shipment.

On-Time Guarantee

We commit to agreed delivery windows and communicate proactively when plans change. Time-critical cargo is our specialty — not an exception.

Zero Damage Policy

Specialised packing, correct equipment, and full attention at every lift. Dangerous, fragile, and high-value goods travel under strict handling standards.

24/7 Support

Our teams in Jakarta and Surabaya are one call away. Shipment questions, documents, or urgent changes — a real logistics expert responds fast.
Our Advantage

Why Teams Choose GFS

We are not a broker passing your cargo along — we coordinate carriers, handling, and documents as one accountable partner on every lane we serve.

01

End-to-End Coordination

From first-mile pickup to last-mile delivery, one team owns the plan. Clear updates at every stage — you always know where your cargo stands.

02

Multi-Modal Flexibility

Sea, air, road, or rail — we combine modes and carriers through our worldwide agent network to balance cost, speed, and reliability for your route.

03

Time-Critical Expertise

AOG parts, urgent spares, and shutdown deadlines — we plan for speed when every hour counts, with priority handling door to door.

04

Customs & Documentation Support

Invoices, packing lists, permits, and clearance coordination — documents prepared correctly so your cargo keeps moving without border delays.

What We Stand For

The Principles That Guide Every Decision

These are not wall decorations. They shape how we hire, how we operate, and how we treat every partner and client.
01

Reliability

Commitments are kept. Schedules are honoured. When exceptions arise, we communicate proactively — never making the client chase us for updates.
02

Precision

Details matter in logistics. We plan routes carefully, verify documents twice, and treat every shipment with the same disciplined attention.
03

Transparency

No hidden fees. No vague answers. Clear pricing, honest timelines, and full visibility into your cargo status from booking to delivery.
04

Integrity

We do not overpromise to win a contract. Realistic expectations, honest advice, and responsibility taken at every step of the journey.
05

Flexibility

Different cargo, destinations, and schedules need different solutions. We adapt the plan around your needs — not the other way around.
06

Customer Focus

You always know what to expect. Straightforward communication and fast responses from people who know your shipment by name, not by number.
FAQ

Questions We Hear Most

Can't find what you're looking for? Our team responds within one business hour.

We move cargo by sea, air, road, and rail — for both international import/export and domestic Indonesian logistics. Tell us the origin, destination, and deadline, and we will combine the right modes for the best balance of cost and speed.

Send your shipment details through our contact form, email, or a direct call to our Jakarta or Surabaya office. You receive a clear, itemised quote — including options for faster, time-critical handling where available.

Yes. Heavy lift, breakbulk and out-of-gauge, Ro-Ro, and AOG shipments are a core expertise. We plan routing, equipment, permits, and handling so complex cargo moves safely from origin to destination.

Yes. We prepare and check your shipping documents — invoices, packing lists, permits — and coordinate customs clearance with our partners so your cargo keeps moving without border delays.

Our head office is in Jakarta (Cibubur) with a branch office in Surabaya, and we work through an extensive network of agents worldwide — covering import to Indonesia, export abroad, and cross-border regional moves.

Your shipment is monitored by our coordination team from pickup to delivery, with proactive updates at every key milestone. For anything urgent, call or email us directly — a real expert responds, not a bot.